Accounts & Trade:
- I’m new to Fielden Factors, do you only supply to the Trade?
- What is a Credit Account?
- How do I log in to my account?
- I have an account with you, can I view my balance / pay my bill / re-print my invoices?
- How do I view my invoices?
- How can I get a quote?
Product / Others:
- How can I get access to Trade prices?
- I’m looking for something and can’t find it on your website, can you help me?
- How can I check a product’s stock availability?
- Can you supply me with a product sample?
- Do you offer a paint mixing service?
- Do you offer a timber cutting service?
- Do you offer Tools for hire?
- Where can I find technical information on a product?
Deliveries / Returns:
- Can I have my goods delivered?
- How much do you charge for delivery?
- Will you deliver my materials exactly where I need them?
- Can I collect instead of having it delivered?
- Can I return and item and/or cancel a delivery?
Contact & Feedback:
- What are the opening hours of my local branch?
- What are the contact details for my local branch?
Balance & Invoices:
- How do I pay by BACS
- Can I pay my account balance by Direct Debit?
- How do I pay a lump sum off my account balance?
- Can I pay off my invoices electronically?